Send us a message!

If you have any questions just please fill the form below and send us a message.
We are always happy to help!
Thank you

    Frequently Asked Questions

    Do you ship outside of the UK?

    Currently we are shipping across United Kingdom including Scotland and Norther Ireland.
    If you want the parcel to be shipped outside of the UK please contact, we are always happy to help: CUSTOMER SUPPORT

    How long will the shipping take?

    Shipping times vary as we do ship worldwide from different fulfilment centres based on your location.
    We use Fast International Shipping Services.
    Estimated delivery times:
    1~4 weeks (UK / EU Countries / US / Canada / Australia )
    2~5 weeks (other countries)

    I have not received an order confirmation email.

    If you have placed an order with us ( SMART Sale UK ) you should have received a confirmation email with details of your order.
    Please wait 1-10 minutes, also please check your junk folder, maybe the email landed there.
    If the email landed in your junk folder please whitelist the email to make sure all future confirmation emails from SMART Sale UK goes to your inbox correctly.
    If still no confirmation email, please contact, we are always happy to help: CUSTOMER SUPPORT.
    We will need your name, email address and delivery post code to be able to identify your order.

    I have not received my parcel.

    Please check your order confirmation email and the estimated delivery date section.
    Your parcel should be with you between these dates, please be patient.
    If the parcel still not arrived, please check your tracking number what you should have received by email.
    You can click on the number and see the parcel status.
    If you have any issues or questions regards to the shipment please contact, we are always happy to help: CUSTOMER SUPPORT

    The item arrived damaged.

    If your item arrived damaged please contact, we are always happy to help: CUSTOMER SUPPORT

    How can I contact with you?

    You can contact with SMART Sale UK via the contact page here: CUSTOMER SUPPORT or using the CHAT on the website or send an email to info@smart-sale.co.uk , we are always happy to help.